FILLED-POSITION NO LONGER AVAILABLE
Community Food Distribution Assistant
Bounty & Soul’s Healthy Opportunities Pilot Support and Benevolence Box Program
Reports To: Karla Gardner, Sarah Bostick & Paula Sellars
7:30am – 5pm Monday through Friday – variable hours within this timeframe
999 Old US Hwy 70, Black Mountain, NC 28711
Mission: Together, we connect, share, and celebrate nutritious food, education, and community.
Vision: Creating communities where everyone has the right and opportunity
to eat well, be nourished, and thrive.
Values: We believe in the power of together. We believe in the power of commUNITY
Position Summary:
The Community Food Distribution Assistant will fulfill roles within 3 of Bounty & Soul’s food access programs, giving the Member well-rounded experience of food access, food and nutrition security, and food & health equity.
The Healthy Opportunities Pilot (HOP) is a program through North Carolina Health and Human Services that enables eligible Managed Medicaid enrollees to receive healthy food boxes through Bounty & Soul. The Community Food Distribution Assistant will support the HOP program through shopping, food preparation, and food delivery to community members enrolled in the program. The Pilot is the first of its kind nationally and is being strenuously tracked for success. This is an excellent opportunity to participate in and understand the formation of innovative health programming. This is the role in which the AmeriCorps member will spend approximately 25 of their weekly hours. This role will have significant client-facing interactions.
The Benevolent Box Program is part of Bounty & Soul’s Produce to the People™ initiative, whereby healthy food boxes are delivered to the homes of individuals and families who experience barriers to accessing our regular community markets. The Community Food Distribution Assistant will support the Benevolent Box service by conducting quarterly communications with BB enrollees, assessing their needs; as well as enrolling new community members who request the service. They will work with our Director of Community Engagement to ensure that new enrollees can be included in existing volunteer delivery routes. This role will flex from perhaps 8 hours per week (when quarterly check-ins are in progress) down to about 3 hours per week at other times. This role will also have significant client-facing interactions.
The Food Distribution Volunteer Hub is the site where all donated food comes into Bounty & Soul, to be culled, sorted, and prepared for market- mostly by volunteers. The Community Food Distribution Assistant will direct and support Bounty & Soul volunteers in these activities at the Volunteer Hub, paying attention especially to Benevolence Boxes. They will work with the Food Distribution Manager in these tasks and will collaborate with the Director of Community Engagement to fulfill the needs of volunteer shifts in the Hub throughout the week. This part of the role will represent about 9 hours of the work week but flexes down when Benevolent Box needs are higher.
Essential Functions:
● Delivers healthy food boxes to HOP enrollees using the Bounty & Soul delivery van.
● Supports HOP food packing.
● Shops for HOP food when asked.
● Supports HOP logistics and program infrastructure.
● Engages in dialogue with potential new Benevolent Box recipients to understand basic life circumstances, family constellation, and needs.
● Conducts quarterly eligibility reviews with BB recipients.
● Maintains a simple enrollment and tracking system for all BB recipients.
● Coordinates with Community Engagement Director to ensure delivery volunteers are assigned to new BB enrollees.
● Manages BB delivery schedules and tasks.
● Distributes satisfaction surveys and communications for BB recipients and volunteer delivery participants.
● Supports a positive, collaborative work environment in the Volunteer Hub.
● Oversees volunteers in food culling, sorting and preparation, especially pertaining to Benevolent Boxes.
● Occasionally supports drivers and Food Distribution manager in receiving and refrigeration food as it arrives at the Hub.
● Occasionally performs basic cleaning and organizing of the Volunteer Hub.
Responsibilities:
● Maintains a consistent, communicative relationship with the Community Engagement Director who will serve as the primary supervisor for the Member.
● Collaborates closely with HOP Program Lead and Program Associate to maintain and improve HOP program logistics. The HOP Program Lead will also fill a supervisory role.
● Collaborates closely with Food Distribution Manager around food sourcing, scheduling, box creation, and pick-ups. Works to ensure adequate quantities of food, food safety and freshness, and timely delivery to the BB recipient.
● Maintains appropriate confidentiality about HOP and BB recipients’ life circumstances.
● Adheres to current Bounty & Soul supervisory practices.
● Motivates and treats Volunteer Hub volunteers with respect.
● Creates a joyful, fun, collaborative working environment in the volunteer hub.
● Learns and maintains food safety practices.
● Maintains all documentation and record keeping within the Bounty & Soul cloud-based drive.
● Conducts oneself with professionalism, compassion, reliability, and respect.
● Abides by the Bounty & Soul Code of Conduct.
● Is a team player and is willing to support team logistics as needed.
Qualifications:
● Strong interpersonal and communication skills with ability and desire to work with a diverse group of volunteers, interns, staff, and community members.
● Strong organizational and time management skills.
● Ability to make decisions quickly and work collaboratively.
● Ability to lift 35 lbs. repeatedly
● Flexibility with job duties and willingness to contribute to the needs of the organization as may arise.
● Passion for the wellbeing of people and suspension of judgment around others’ life circumstances.
● Reliability and team-player attitude.
● Uses a computer proficiently. Basic functionality with MS office products especially including Word and Excel. Basic functionality with Google Workspace.
Experience and Requirements:
● Associates degree. Bachelor’s degree preferred.
● At least 2 years’ experience with public-facing roles in human services, social work, customer service, or the like.
● Clean driver’s license.
● Non-profit work experience is a plus.
● Fluency or some competence in Spanish language is highly desired.
Bounty & Soul will not discriminate against a member on the basis of race, color, religious beliefs, ancestry, union membership, age, sex, sexual orientation, national origin, veteran status, disability, nor political affiliation. Reasonable accommodations can be made for interviews and service.
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We believe food is a human right. Food is love. Food is medicine. Food is justice.
We celebrate and honor that food is a thread between land, culture, and life.
We know our farmers and they know us. We honor their work as sacred.
We take action to create a regenerative food system that protects and nurtures the planet.
We believe in the power of plants and whole foods.
We are here to learn from each other and share wisdom. Everyone brings something to the table.
Everyone has a right to feel good and define their own well-being on their own terms.
Knowledge is power. Education is a way for us to remember the magnificence of who we are. We already have the wisdom and the knowledge we need within us. We are here to remember together.
We believe communities know what they want. Communities are knowledgeable, communities are wise, communities have resources and wisdom to care for each other.
Everyone has a right to abundance. We are working to change a system where resources have been disproportionately distributed. We seek to create a just and equitable food and health system.
Everything we say and do is infused with deep intention. We are embodying the world we want to create.
We welcome you. We see you. We hear you. We value you as a whole person.
We will greet you by name.
We want to hear your story.
You matter.
We choose love.
Diversity/Inclusion Statement: The heart of Bounty & Soul's mission recognizes and celebrates diversity, inclusion, social justice, and community-led solutions to inequities. We believe that to fully embrace diversity and inclusion, everyone must feel seen, heard, respected, and valued. Within our team, we strive to nurture a culture where inclusion and diversity are a reflex, not an initiative - one that unifies us in a shared sense of celebration, care, respect, passion, and commitment to social and environmental responsibilities. In that spirit, we center community in all decision-making and carry out our mission in accord with community desires.